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Frequently Asked Questions

Frequently Asked Questions

What products does Eastern Linens offer?

Eastern Linens offers a wide range of home textiles and decor across categories such as Bedding, Sheets, Table, Tablecloths, Throws, Pillowcases, Pillows, Decor, Decorative Pillows, Napkins, Duvet Covers and Bed Skirts, Pillow Covers & Shams, Placemats, Pillow Cases, Runners, Bath, Shower Curtains, Pet Beds & Accessories, Comforters, Blankets & Quilts. Our collection includes quality fabrics, stylish designs, and practical items for every room in your home.

Which materials are used for your sheets and bedding?

Our sheets and bedding come in a variety of materials, including cotton percale, cotton sateen, linen, and blends. Fabric content varies by product, so please check the product description for details on thread count, weave, and care instructions.

How do I choose the right duvet cover size?

Choose a duvet cover size that matches your duvet insert. If you use a standard twin, full/queen, or king insert, select the corresponding duvet cover size. If you’re unsure, measure your insert or refer to the product’s size chart in the description.

What is the care instruction for your bedding?

Care instructions vary by fabric. Common guidelines include washing in cold to warm water, using a mild detergent, avoiding bleach, and tumble drying on low. Always check the product label for specific guidance to maintain color, softness, and longevity.

Do you offer decorative pillows and pillow shams?

Yes, we offer a wide range of decorative pillows, throw pillows, pillow covers, and shams in various sizes, textures, and designs to complement your bedding and decor.

What options are available for table linens?

Our table linens include tablecloths, placemats, napkins, runners, and related accessories in multiple fabrics, colors, and patterns to suit casual, formal, or everyday dining styles.

Do you sell bath and shower accessories?

Yes, we carry bath items such as towels, shower curtains, bath mats, and related accessories to coordinate with your bathroom décor and comfort needs.

Are there products for pet beds and pet accessories?

We offer pet beds and a range of pet accessories designed to complement your home while providing comfort and durability for your furry companions.

What is the return policy?

Our return policy allows eligible returns within a specified period from delivery. Items must be unused, in original packaging, and with proof of purchase. Please see our Returns & Exchanges page for detailed terms and instructions.

How can I track my order?

After placing an order, you will receive a confirmation email with a tracking number once your shipment is dispatched. You can also track your order from your account dashboard on our website.

Do you offer discounts or promotions?

We periodically offer promotions, including discounts on seasonal collections, bundle deals, and limited-time offers. Subscribe to our newsletter or check the homepage for current promotions.

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment options supported at checkout. Some regions may offer additional payment methods; details are provided during checkout.

How do I care for napkins and placemats?

Care instructions vary by material. Generally, napkins and placemats can be machine washed in cold or warm water and tumble dried on low. Refer to the product label for fabric-specific care guidance.

Do you ship internationally?

Shipping availability and rates vary by region. Please enter your destination at checkout to see available options, costs, and delivery estimates.

How do I contact customer service?

You can reach our customer service team via the Contact Us page on our site, by email, or by phone during business hours. We’re happy to assist with product questions, sizing, orders, and returns.

Are there any care tips to maintain the look of decorative pillows and throws?

To keep decorative pillows and throws looking their best, fluff and air them regularly, follow the fabric-specific washing instructions, rotate usage to prevent uneven wear, and store in a cool, dry place when not in use.

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